Shipping Policy

Shipping Policy

At  [WLYVIOON]  we aim to provide a seamless shipping experience for our customers. Below, you’ll find the details of our shipping process, including delivery times, costs, and tracking information.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may take slightly longer.

Shipping Methods & Delivery Times

We offer reliable shipping options to ensure your product reaches you promptly. Delivery times may vary depending on your location:

  • Standard Shipping (Free/Flat-Rate): 7-14 business days
  • Expedited Shipping (Optional): 3-7 business days (additional charges apply)

Note: Delivery times are estimates and do not include the processing time.

Shipping Costs

  • Free Standard Shipping: Available on all orders over $90.
  • Flat-Rate Shipping: $3 for orders under $80.
  • Expedited Shipping: Calculated at checkout based on your location and chosen carrier.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link. Use this information to monitor your shipment’s progress.

Shipping Restrictions

  • We currently ship to [countries/regions you serve].
  • Unfortunately, we cannot ship to P.O. boxes or APO/FPO addresses.

Customs and Duties

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authority.

Delayed or Lost Shipments

  • If your shipment is delayed beyond the estimated delivery time, please contact us at [wlyvioonbrands@gmail.com]
  • For lost packages, we will work with the shipping carrier to locate your order or provide a replacement.

Incorrect Address

Please ensure your shipping address is accurate at the time of checkout. Orders shipped to an incorrect address provided by the customer may not be eligible for a refund.

Customer Support

If you have questions or need assistance with your order, feel free to reach out:

  • Email: [wlyvioonbrands@gmail.com]
  • Hours: [6:00 AM-23:00 PM]