Shipping Policy
Shipping Policy
At [WLYVIOON] we aim to provide a seamless shipping experience for our customers. Below, you’ll find the details of our shipping process, including delivery times, costs, and tracking information.
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may take slightly longer.
Shipping Methods & Delivery Times
We offer reliable shipping options to ensure your product reaches you promptly. Delivery times may vary depending on your location:
- Standard Shipping (Free/Flat-Rate): 7-14 business days
- Expedited Shipping (Optional): 3-7 business days (additional charges apply)
Note: Delivery times are estimates and do not include the processing time.
Shipping Costs
- Free Standard Shipping: Available on all orders over $90.
- Flat-Rate Shipping: $3 for orders under $80.
- Expedited Shipping: Calculated at checkout based on your location and chosen carrier.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and link. Use this information to monitor your shipment’s progress.
Shipping Restrictions
- We currently ship to [countries/regions you serve].
- Unfortunately, we cannot ship to P.O. boxes or APO/FPO addresses.
Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authority.
Delayed or Lost Shipments
- If your shipment is delayed beyond the estimated delivery time, please contact us at [wlyvioonbrands@gmail.com]
- For lost packages, we will work with the shipping carrier to locate your order or provide a replacement.
Incorrect Address
Please ensure your shipping address is accurate at the time of checkout. Orders shipped to an incorrect address provided by the customer may not be eligible for a refund.
Customer Support
If you have questions or need assistance with your order, feel free to reach out:
- Email: [wlyvioonbrands@gmail.com]
- Hours: [6:00 AM-23:00 PM]